This Privacy Policy explains how bh888 collects, uses, stores, shares, and protects the personal information of registered users and visitors across Pakistan. We are committed to handling your data with full transparency and responsibility.
Here is a plain-English summary of what this Privacy Policy covers. Please read the full policy below for complete details.
bh888 collects the personal information you provide during registration — such as your name, CNIC, date of birth, and contact details — as well as transaction records, device data, and usage analytics necessary to operate the platform securely and efficiently.
Your data is used to manage your bh888 Account, verify your identity, process PKR transactions via JazzCash, EasyPaisa and bank transfers, prevent fraud, comply with our regulatory obligations, and personalise your experience on the platform.
bh888 does not sell your personal data. We share data only with trusted service providers — such as payment processors and KYC verification partners — and with regulatory or law enforcement authorities where we are legally required to do so.
All data in transit between your device and bh888 is encrypted using 256-bit SSL/TLS protocols. Personal and financial data at rest is stored in secured, access-controlled environments. Our security team monitors bh888 systems around the clock for threats or unusual activity.
You have the right to access, correct, and in certain circumstances request deletion of the personal data bh888 holds about you. You may also object to specific processing activities, request data portability, and withdraw consent where processing is consent-based.
bh888 uses essential cookies to keep your session secure and functional, and analytics cookies to understand how players use the platform so we can improve it. You can manage non-essential cookies through your browser settings at any time.
bh888 ("we," "us," or "our") operates the online sports betting and casino platform accessible at bh888.im. This Privacy Policy describes how bh888 collects, uses, stores, discloses, and otherwise processes personal information in connection with the bh888 platform and all related Services offered to registered users and visitors, including users accessing bh888 from Karachi, Lahore, Faisalabad, Islamabad, and all other locations across Pakistan.
This policy applies to all personal data processed by bh888 regardless of the channel through which it was collected — whether through the bh888 website, mobile interface, customer support interactions, payment processing, or KYC verification procedures. It applies to registered Account holders, prospective registrants, and general site visitors alike.
This Privacy Policy should be read alongside the bh888 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference and together constitute the complete agreement governing your relationship with bh888.
For the purposes of applicable data protection legislation, bh888 acts as the data controller in respect of the personal information it collects and processes in connection with the bh888 platform. As data controller, bh888 determines the purposes for which and the manner in which personal data is processed.
Where bh888 engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification partners, or analytics providers — those parties act as data processors and are bound by contractual obligations requiring them to process personal data only on bh888's documented instructions and to implement appropriate technical and organisational security measures.
bh888 collects the following categories of personal data in connection with the provision of its Services:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, photograph | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Registration & account updates |
| Financial Data | JazzCash/EasyPaisa account details, bank account name and number, deposit and withdrawal history, transaction amounts in PKR | Deposits, withdrawals & KYC |
| Gaming & Betting Data | Bet history, game session logs, wager amounts, win/loss records, bonus activity | During platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatically on site visit |
| Usage Data | Pages visited, features used, click-path data, time spent on platform | Automatically during platform use |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact bh888 |
bh888 does not collect any special categories of sensitive personal data (such as racial or ethnic origin, health data, or biometric data) except where strictly required for regulatory compliance purposes, in which case explicit consent will be sought before collection.
bh888 collects personal data through the following means:
bh888 processes your personal data on the following legal bases:
bh888 uses the personal data it collects for the following purposes:
bh888 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. We share personal data only in the following circumstances and only to the extent strictly necessary for the relevant purpose:
bh888 operates an internationally licensed online gaming platform. As a consequence, some of the personal data we collect may be transferred to and processed in countries outside Pakistan by our third-party service providers — such as KYC verification partners or cloud infrastructure providers — whose data centres may be located in jurisdictions that apply different data protection standards.
Where such transfers occur, bh888 ensures that appropriate safeguards are in place to protect your personal data. These safeguards may include contractual clauses that impose data protection obligations on the receiving party, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
By registering for a bh888 Account and accepting this Privacy Policy, you acknowledge and consent to the international transfer of your personal data for the purposes described in this policy, subject to the safeguards described above.
bh888 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | Regulatory / AML compliance |
| Financial transaction records | 7 years from transaction date | Legal & regulatory obligation |
| KYC documents | 5 years post-account closure | Anti-money laundering regulations |
| Gaming and betting history | Duration of account + 3 years | Responsible gaming / dispute resolution |
| Technical & usage data | 13 months from collection | Legitimate interests (analytics) |
| Customer support records | 3 years from last interaction | Legitimate interests (quality assurance) |
| Marketing consent records | Until consent withdrawn + 1 year | Legal obligation (consent management) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any individual. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregate statistical and analytical purposes.
bh888 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Notwithstanding the foregoing, no method of transmission over the internet or method of electronic storage is completely secure. While bh888 strives to maintain the highest practicable standards of data security, we cannot guarantee the absolute security of your personal data. You are responsible for maintaining the security of your own Account credentials as described in the bh888 Terms & Conditions.
bh888 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device by the bh888 web server when you visit the platform. Cookies allow us to recognise your device on subsequent visits and to maintain your session while you are logged in.
The following categories of cookies are used on the bh888 platform:
You can control non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bh888 platform. Most modern browsers allow you to view, manage, and delete cookies through the browser's settings or preferences menu.
Subject to applicable law, you have the following rights in relation to the personal data bh888 holds about you. To exercise any of these rights, please contact us using the details in Section 15 of this policy. bh888 will respond to all data subject rights requests within thirty (30) days of receipt, or within such extended period as may be permitted by applicable law.
The bh888 platform is strictly intended for use by adults aged 21 years and above. bh888 does not knowingly collect or process the personal data of any person under the age of 21. If bh888 becomes aware that personal data has been collected from an individual who is under 21, we will take immediate steps to delete that data and close the associated Account.
If you are a parent or guardian and you believe that a person under the age of 21 in your care has registered for a bh888 Account or otherwise provided personal data to bh888, please contact our support team immediately at the address provided in Section 15. We will investigate the matter promptly and take appropriate action.
bh888 reserves the right to update or amend this Privacy Policy at any time. The "Last Updated" date at the top of this document reflects the date on which the most recent revision was made effective. Where changes are material — for example, where we introduce a new category of data collection or a new purpose for processing — bh888 will endeavour to notify registered users by email or through an in-platform notification prior to the changes taking effect.
Your continued use of the bh888 platform following the publication of any revised Privacy Policy constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically to stay informed about how bh888 protects your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or about how bh888 handles your personal data, or if you wish to exercise any of your data subject rights, please contact us through any of the following channels:
bh888 aims to acknowledge all privacy-related correspondence within 48 hours and to provide a substantive response within thirty (30) days. Where a request is complex or involves a high volume of data, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with bh888's response to your privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction or to the licensing authority under which bh888 operates its international gaming licence.
Now that you understand how bh888 protects your privacy, explore the platform confidently — cricket betting, live casino, PSL markets, and more, all with secure PKR transactions.
21+ Only. Please gamble responsibly. Gambling can be addictive.